Privacy Policy
Last updated: January 2026
DeeplyAi (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and AI-powered services.
1. Who We Are
Business Name: DeeplyAi
Location: Solihull, United Kingdom
Website: https://deeply.co.uk
Contact Email: [email protected]
We operate under the laws of the United Kingdom and applicable international data protection regulations.
2. Information We Collect
We may collect the following categories of personal data:
User Inputs & Conversations
Messages, prompts, and interactions submitted when using our AI services.
Contact Information
Name, email address, and other contact details you provide.
Payment Information
Billing details processed securely via third-party payment providers (we do not store full payment card details ourselves).
Technical Data
Basic usage data required to operate and maintain our services.
3. How We Use Your Information
We use your data for the following purposes:
Providing and operating AI-powered services
Improving and maintaining our systems and service quality
Customer support and account management
Marketing communications (where permitted and with opt-out options)
Legal, compliance, and security obligations
4. AI Data Handling & Model Improvement
User inputs and conversations may be used to improve AI performance and service quality.
Important notes:
We do not sell your data.
We do not intentionally collect sensitive personal data.
Third-party AI providers (such as OpenAI) may process data according to their own privacy policies.
You should avoid submitting sensitive, confidential, or personal data unless necessary.
5. Third-Party Services
We use trusted third-party tools to operate our services, including:
Go High Level
OpenAI
Build My Agent
Make.com
Grok
Gemini
These providers may process data on our behalf to deliver services. Some providers (e.g. OpenAI) may also process data under their own policies.
6. Data Retention
We retain personal data only for as long as your account remains active or until you request deletion.
Once an account is deleted, associated personal data is removed unless retention is required by law.
7. Your Rights
Depending on your location, you may have the right to:
Request deletion of your personal data
Opt out of marketing communications at any time
Requests can be made by contacting:
[email protected]
8. Security Measures
We take reasonable and appropriate security measures to protect your data, including:
Encryption of data where applicable
Restricted access to systems and data
Secure infrastructure and service providers
However, no system is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
We do not intentionally transfer data internationally.
However, some third-party service providers may process data outside the UK or EU in compliance with applicable safeguards.
10. Children’s Privacy
Our services are not intended for children, and we do not knowingly collect data from individuals under 16 years of age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, contact us at: